Back to homeHELP CENTERFrequently Asked
Frequently Asked
Questions
Everything you need to know about ordering custom packaging from Slick Custom Boxes. Can't find what you're looking for? Our team is one call away.
FAQs
Frequently asked questions
Can’t find the answer you’re looking for? Reach out to our packaging specialists directly.
Our minimum order quantity varies by box type and material, starting at 100 units. For smaller runs or one-off samples, reach out and we’ll work out an option that fits your needs.
Standard turnaround is 8 to 10 business days after your design is approved, plus shipping time. Rush production is available for time-sensitive orders — let us know your deadline when you request a quote.
Yes. We offer pre-production samples so you can check material, print quality, and structural fit before committing to a full run.
Our in-house design team can build your artwork from scratch, refine a design you already have, or convert existing print files to our production templates at no extra cost on qualifying orders.
We work with cardboard, kraft paper, corrugated board, and rigid board, including recyclable and biodegradable options for brands prioritizing sustainability.
Yes, we ship internationally with tracked, reliable logistics. Free shipping applies to orders across the continental United States; international shipping costs and timelines are calculated based on destination and order volume during the quote process.
We accept major credit cards, bank transfers, and offer flexible payment terms on larger bulk orders. Details are confirmed with your dedicated account specialist.
Absolutely. We keep your dielines, artwork files, and material specs on file, so reorders are usually a one-email process with no setup fees.
Yes. We stock recyclable kraft, biodegradable liners, and FSC-certified board options. Just mention your sustainability goals in your quote request and we’ll recommend the right material.
The fastest way is to submit the quote form on any product page, or call and email us directly. We typically respond within 24 hours with pricing and a free dieline.
Still have questions?
Our packaging specialists are here to help. Reach out and we’ll get back to you within 24 hours.
